FAQ

It’s a gift for someone you care about. But it’s a whole lot more.

It’s the gift that really keeps on giving. 

It’s just like an advent calendar. Except it’s for any time you like. A countdown* to their special day, or just because you think they deserve a week of yays! 

*Or…..if they really can’t contain their excitement and they’re bursting to open every door at once, well, we won’t tell anyone. But spreading the joy over seven days, that’s way more fun. Trust us.

Most customers choose a Create Your Own SevenYays for that extra-thoughtful personalised touch.

Simply choose six smaller 'Countdown Yays (or gifts)' for doors 1 to 6 and one bigger 'Special Yay' for the final day.

Then choose from one of our fab box designs, pop in your personalised message and choose your delivery date - up to a year ahead!

Then sit back relax and wait for that joyful moment when your friend or loved one realises that you think they're special enough to deserve their very own SevenYays....Yay!

Or...if you don't want to Create Your Own, we have a range of super-convenient pre-curated Ready Made boxes that are guaranteed to bring seven smiles.

Good question...the rules are...there are no rules!

Some customers time their order to allow their lucky recipient to countdown to their big day. Some prefer to gift SevenYays on the big day itself, meaning that they can extend their celebrations into the following week.

And some recipients of course can't control themselves and have to open all the doors at once. But we don't judge at SevenYays. Honestly 😊

Well, birthdays...obviously. Big birthdays (that end with a '0'), regular birthdays. Friend's birthdays, family birthdays, your birthday! (Check out our Mystery Yays for a spot of self-gifting!)

But it doesn't stop there. You can give a SevenYays for absolutely any occasion...

Anniversaries, Valentine's, Mother's Day, Father's Day, retirement, new job, good luck, get well soon, new baby, new house, engagement, wedding, exam stress-busters, off to uni, thank you, a gift for clients or staff or just because they deserve a week of Yays!...and oh yeah, Christmas too, plus Diwali, Eid, Hannukah...

Our Ready Made boxes are individually priced. 

If you’d like to Create Your Own, simply pay the cost of the individual Yays plus £9.95 to have them lovingly presented as a truly unique personalised gift, including free greeting card. By Creating Your Own SevenYays and choosing the indivdual gifts, you're in control of the total cost of the box.

A range of postage options are provided with standard tracked, express tracked and guaranteed next day choices available at checkout, and standard tracked postage is free when you spend over £50....Yay!

'Countdown Yays' (or gifts) 1-6 are randomly sequenced to enable customers to share the surprises with their lucky recipients. If you prefer your 6 Countdown Yays packing in a specific order, just email hello@sevenyays.com with your request and order number. Please note that:

- the 7th 'Special Yay' is behind a bigger final door and its position is fixed.

- this option only applies to Create Your Own orders.

- requests must be received prior to order being packed.

Each SevenYays box has 6 smaller doors and 1 bigger door for the final day.

When you Create Your Own box you will be offered a range of smaller gifts for the first 6 doors and a different range of larger sized gifts for the door 7.

It is not possible to choose the smaller gifts for door 7 (they would look lost and rattle around!), or larger gifts for doors 1-6 (they wouldn't fit!)

Not at all! That would ruin all the fun and joy wouldn’t it? Your recipient won’t see anything other than the wonderful gifts when they open each door, along with your choice of greeting card and personalised message.

For a limited period only, we have finally decided to sell our unique SevenYays boxes empty for you to fill with your own personalised messages and gifts at home. Each box is delivered fully constructed and includes a full instructions on how to fill and seal. To order, please click here.

Alternatively, if you want a few of our gifts but also want to include one or two of your own ideas, you can now select a Fill Your Own Countdown Yay or Fill Your Own 'Special Yay' - we'll then leave selected door empty so you can to fill with an extra special gift of your choice.

Full details, cavity sizes and instructions are available on the product pages.

Absolutely!

We work hard to make sure all our packaging is as eco-friendly as possible and completely recyclable ♻️.

Our cardboard comes from FSC approved sustainable sources and is 100% recyclable. The tray within a SevenYays Box is made from 86% recycled plastic (produced from drinks bottles and other clean plastic waste). It too is 100% recyclable. All our packaging is made in the UK 🇬🇧.

Read more about our commitment to the planet here.

A SevenYays box is 28cm tall, 20cm wide and 10cm deep. Big enough for treats, snug enough to keep them safe!

You can order as many different SevenYays boxes as you’d like but, you can only send to one address per transaction.

If you’d like to order several boxes for different addresses, you’ll just need to complete the check-out process each time. 

Some of our edible gifts may contain allergens. You’ll find all the details on the product page and your recipient will find them on the individual item packaging. 

We’re all about spreading joy, and we try our hardest to make SevenYays the best possible gift giving and receiving experience. But if we’ve fallen a bit short for any reason, we’ll do everything we can to make it right. Please drop us a note at hello@sevenyays.com